NOTE:

Rates quoted will be charged to the Guest by BTC Group in Euro. BTC Group is the intermediary for the hotel reservations at the Andaz-Hyatt hotel, only the Andaz-Hyatt Capital Gate Hotel conditions apply and prevail the BTC Group conditions

ROOM RATES – 22 - 29 November – 2025 (from November 14 onwards)

Andaz Capital Gate Abu Dhabi hotel is pleased to confirm the following special rates to Guest:

Room Type                                                   Single Rate (1 person)     Double Rate (2 persons)

Standard Room, Run of the House                         Euro 315                        Euro 340

All the prices quoted below and above are inclusive of all applicable service charges, local fees, taxes, 5% VAT on basic rate and service charge. Any changes on taxes will be automatically applied without prior notice. 

 Guests will cover their own charges for bed and breakfast including taxes and any extras.

 Room type will be a mix between King and Twin bedded, based on availability (Hotel’s decision).

CHECK-IN / CHECK-OUT

Check-in time: 15.00 hours Check-out time: 12.00 noon

 Hotel will endeavour to provide rooms fully serviced for the arrival of all guests. However, this cannot be guaranteed until 15.00 hours on the day of arrival

 Early check-in and late check-out are subject to availability and incur an additional charge as follows:

Early check-in: Up to 09.00 hours: 100% of confirmed Guest rate  After 09.00 hours: 50% of confirmed Guest rate

Late check-out Until 18.00 hours: 50% of confirmed Guest rate  After 18.00 hours: 100% of confirmed Guest rate

MEAL RATES

 Breakfast is included in the above mentioned rates, served at our signature restaurant only. Breakfast enjoyed in other outlets or via Room Service will incur additional charges 

Breakfast: 07.00 hours – 10.30 hours

EXTRA PERSON

An extra person (3rd person in the room) will be charged AED 200 per person per night including all applicable service charges, local fees, taxes, 5% VAT on basic rate and service charge. Any changes on taxes will be automatically applied without prior notice.

TERMS AND CONDITIONS / PAYMENT INFORMATION

 Full payment for rooms and taxes to be received as per the payment policy outlined below.

-All rooms reserved on 15 September 2025 and afterwards have to be 100% prepaid and will be non refundable in case of any cancellation. The hotel will send a credit card payment link or invoice if this is requested in time.

 Rooms are guaranteed by the hotel only once deposit is received.

 All guests who incur additional charges outside this agreement (e.g. minibar, telephone etc.) will be required to settle these upon check out. Credit card imprints and / or pre-payments upon check-in will be requested from each guest.

 For individual bookings, guest names, check-in dates, and other changes to these reservations will be permitted as per the release/cancellation policy below as long as the original length of stay is not altered.

CANCELLATION POLICY

Individual guests are responsible for the below cancellation charges as per their credit cards:

Date                                      Cancellation charges

Before 14 September'25    No cancellation charges will apply for individual reservations

From 15 September'25       All rooms booked will be non-refundable in case of any cancellation and full payment to be received. A month before arrival, the hotel will send you a payment link to pay the non refundable amount for  100% of the reservation.

NO SHOW AND SHORTENING OF STAY POLICY

 In the event that confirmed reservations fail to check in (No Show), guest will be charged for the whole period as per agreement.

 No-show rooms will be released at 12:00 noon the following date unless reconfirmed as an arrival by Guest or guest.

 In case of shortening guest’s stay, guest will be charged the amount equal to the original length of stay.

 For individual bookings, guest names, check-in dates, and other changes to these reservations will be permitted as per the release/cancellation policy as long as the original length of stay is not altered.

CANCELLATION BY THE HOTEL

In case Guest does not commit to all terms and conditions of this Agreement (e.g. payment, deposits, cancellation, rooming lists, etc) – Hotel reserves the right to terminate the Agreement after written notice.

ROOM DELIVERIES

Personal delivery of room gifts may incur additional charges and must be arranged at least one day in advance.

PLACE of ARBITRATION CLAUSE

This Agreement and any action related thereto shall be governed by and construed in accordance with the substantive laws of the UAE, without regard to conflicts of law principles. The Parties will initiate any lawsuits in connection with this Agreement in Abu Dhabi courts and irrevocably consent to the exclusive personal jurisdiction and venue of the courts sitting.

FORCE MAJEURE

If either party is prevented from performing its obligations under this Contract as a result of circumstances beyond its control, which it could not at the time of entering into the Contract have known, and whose consequences it could not have either reasonably avoided or overcome, this shall constitute grounds for termination of the Contract upon written notice to the other party and shall release it from liability to pay damages.